Privacy Policy

1. Introduction

Welcome to Simran Express Pvt. Ltd. (“Company,” “we,” “our,” or “us”). Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and online bus ticket booking services.

By accessing or using our website, you agree to the terms outlined in this Privacy Policy. If you do not agree, please refrain from using our services.

2. Information We Collect

a. Personal Information

Name, email address, phone number, and postal address
Payment details (processed securely by third-party payment gateways)
Government-issued ID details (if required for travel compliance)

b. Non-Personal Information

IP address, browser type, and device details
Cookies and tracking technologies for website analytics
Travel preferences and history

3. How We Use Your Information

Process bus ticket bookings and payments
Send booking confirmations and travel updates
Improve our website and customer experience
Provide customer support and resolve issues
Comply with legal and regulatory requirements
Prevent fraud and unauthorized access

4. Sharing of Information

We do not sell, trade, or rent your personal information. However, we may share it with:

Bus operators and travel partners to facilitate ticket bookings
Payment service providers for secure transactions
Legal authorities if required by law or to prevent fraud

5. Data Security

We implement strict security measures to protect your personal data. However, no online transmission is 100% secure. You are responsible for maintaining the confidentiality of your login credentials.

6. Cookies & Tracking Technologies

Our website may use cookies to enhance your experience. You can manage cookie settings in your browser, but disabling them may affect website functionality.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their policies before providing any information.

8. Your Rights & Choices

Access, update, or delete your personal information
Opt-out of promotional communications
Restrict the processing of your data in certain situations

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page, and continued use of our services implies acceptance of the revised policy.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

📧 Email: Info@simranexpress.com

📞 Phone: 9470725100, 7091358200, 9199436600